Jetstar web check

How can I kiểm tra in for Jetstar Airways flights?

Jetstar Airways offers a range of check-in options to make the process as simple & convenient as possible. To kiểm tra in for your next Jetstar flight, you can choose the most convenient option for you from:

Online Check-in.

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Kiosk Check-in.Airport Counter Check-in.

What are the check-in times when traveling with Jetstar?

Jetstar has strict check-in & boarding times. If you vì not check in before the deadline for your flight, you may lose your fare in full. Therefore, Jetstar recommends arriving at the airport early to lớn allow enough time khổng lồ make your way through the airport and clear airport security. Airport counters open 3 hours before departure for Jetstar (JQ) flights (domestic flights departing from an international terminal, Intra Asia và international flights) & 2 hours before departure for all other flights.

Check-in deadlines vary depending on your operating carrier, itinerary & terminal, as follows:

Jetstar (JQ) flights:30 minutes before departure – for domestic (Australia và New Zealand) flights departing from domestic terminals.Jetstar nhật bản (GK) flights:30 minutes before departure – for domestic (Japan) flights.45 minutes before departure – for international flights (except flights from Shanghai Airport).50 minutes before departure – for international flights departing from Shanghai Airport.Jetstar Pacific (BL) flights:40 minutes before departure – for domestic (Vietnam) flights.45 minutes before departure – for international flights (except flights from Guangzhou).60 minutes before departure – for international flights from Guangzhou (CAN).Jetstar Asia (3K) flights:45 minutes before departure – for international flights (except flights from Ho bỏ ra Minh and Da Nang).50 minutes before departure – for international flights departing from Ho chi Minh (SGN) & Da Nang (DAD).

Online Check-in

Online Check-in allows passengers to kiểm tra in online from the comfort of their trang chủ or office. You can kiểm tra in online whether you are traveling alone or in a group (no more than 6 passengers), with or without baggage to check:

For all domestic flights:Jetstar (JQ) (Australia và New Zealand) – up lớn 35 minutes before departure:If you’ve purchased a seat, from 28 days before departure.If you haven’t purchased a seat, from 2 days before departure.Jetstar japan (GK) – from 7 days before departure up khổng lồ 35 minutes before your flight’s departure.Jetstar Pacific (BL) – from 2 days before departure up to 60 minutes before your flight’s departure.For international flights except to/from the US – up lớn 2 hours before departure:Jetstar(JQ) – from 2 days before departure.Jetstar japan (GK) và Jetstar Asia (3K) – from 7 days before departure.

Restrictions

Online Check-in is not available for bookings:

To/from the US.Made through Jetstar Group bookings.With assistance service requests (e.g. Wheelchair, extra seat, Service Dogs).For a hearing or vision impaired passenger (except for domestic flights within Australia, New Zealand, và Japan).With an outstanding balance.

Options

After you start Online Check-in by entering your PNR (booking reference number), your surname and departure airport, you have the option to:

Select passengers, baggage & flights you want to kiểm tra in.Enter the Advanced Passenger Information (APIS) if you have an international flight.Declare any dangerous goods.Choose your seat from the available seats displayed.Check in for your return flight, if available.Choose the way you want to lớn obtain your boarding pass (several options are available depending on your itinerary).

Paper Boarding Pass

For all Jetstar (JQ), all Jetstar nhật bản (GK), and select Jetstar Pacific (BL) domestic flights (Australia, New Zealand, Japan, và select airports in Vietnam), you can tải về and print your boarding pass as a PDF document. Where available, you can also print your boarding pass và baggage tags at an airport kiosk.

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For selected Jetstar (JQ), Jetstar japan (GK), và Jetstar Asia (3K) international flights, you can download and print your boarding pass as a PDF document. If you’re traveling on selected international routes, you may be eligible for Straight khổng lồ Gate boarding, which means you can head straight khổng lồ the boarding gate when you arrive at the airport if you don’t have checked baggage.

For domestic Jetstar flights departing from international terminals, you must visit the check-in counter khổng lồ present identification & get your boarding pass. All passengers checking in online for these flights are required lớn present identification lớn a check-in counter agent & collect their boarding pass before check-in closes.

Mobile Boarding Pass

Where available, Jetstar gives you the option khổng lồ use a Mobile Boarding Pass. You will receive a link, via SMS (JQ, BL, và 3K flights) or email (GK flights), to lớn access and tải về your điện thoại Boarding Pass lớn your smartphone’s Wallet or Passbook app. You can xuất hiện the di động Boarding Pass on your smartphone’s browser, but it will require at least a 3G mạng internet connection. The link for the thiết bị di động Boarding Pass will be sent only once. If you can’t access your mobile Boarding Pass, you must go khổng lồ Online Check-in to tải về and/or print a paper boarding pass or get your boarding pass at a check-in kiosk or counter. If you check in via the Jetstar app, your mobile boarding pass is stored in the app.

Mobile Boarding Passes are available for:

All Jetstar (JQ) and Jetstar japan (GK) domestic flights.Jetstar Pacific (BL) domestic flights from Ho bỏ ra Minh City, Hanoi, & Da Nang.Jetstar Asia (3K) international flights from Singapore (except lớn Darwin & Osaka) and from selected airports outside Singapore (Medan, Surabaya, & Bali – Denpasar). When traveling on selected flights, di động Boarding Pass holders may also be eligible for Straight khổng lồ Gate boarding.

You can select khổng lồ receive a group di động Boarding Pass for all passengers on the booking (only one phone number required) or have individual boarding passes sent lớn each passenger.

Kiosk Check-in

At Singapore Changi Airport và select airports in Australia, New Zealand, & Japan, passengers have a great alternative to lớn Counter Check-in. Jetstar kiosks, located near check-in counters, allow passengers to lớn print their own boarding passes và baggage tags, thus skipping queues. Kiosk Check-in is available for:

Domestic Jetstar (JQ) flights departing from:Australia: Sydney, Melbourne (Tullamarine), Perth, Gold Coast, Brisbane, Adelaide, Hobart, và Cairns.New Zealand: Auckland, Christchurch, and Wellington.Domestic Jetstar nhật bản (GK) flights departing from: Tokyo (Narita), Nagoya (Chubu), Osaka (Kansai), Sapporo, Okinawa (Naha), Oita, Kagoshima, Fukuoka, Matsuyama, Kumamoto, Takamatsu, Kochi, Miyako (Shimojishima), Miyazaki, Nagasaki, Shonai.

Airport Counter Check-in

Passengers are required to kiểm tra in at an airport check-in counter if they are not eligible for Online or Kiosk Check-in.

When you have already used Web Check-in for a domestic flight departing from an international terminal, you still have lớn present your travel documents to a check-in agent who will issue your official boarding pass. Passengers traveling in Business Class have a dedicated check-in area that allows them to avoid airport queues.

Boarding

Jetstar requires you to be present at the boarding gate:

25 minutes before departure – for domestic flights, except domestic flights departing from an international terminal.40 minutes before departure – for international flights, as well as domestic flights departing from an international terminal.

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The boarding gate closes strictly 15 minutes before departure for Jetstar (JQ), Jetstar nhật bản (GK) và Jetstar Pacific (BL) flights. The boarding gate closes 10 minutes before departure for Jetstar Asia (3K) flights. If you arrive late at the boarding gate, you won’t be able lớn board the flight and may thảm bại your fare.